External Posting - applications from approved casual and term ESP members and external applicants. If you are a Regular (Permanent) ESP employee, you must apply to the Internal Posting.

The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where principals, vice-principals, teachers and support staff nurture student well-being and challenge students to achieve their best.

We are seeking a creative, dynamic, committed professional to join our team:

Senior Network Analyst (Telecom)

100% Regular

Monday - Friday, 35 Hours per Week

ESP Level 8: $54,674 to $70,594Under the direction of the Team Lead Network Infrastructure, the Senior Network Analyst is responsible for tasks related to all Telephony related systems as well as; Local and Wide Area Networks, Internet Services, Corporate servers and related systems. Tasks include, research, design, test and implement new systems or enhancements to existing systems; install, test, check and maintain hardware and software related to Telephony; plan, implement, maintain and support networks; provide technical expertise and training to team members and users; assign work to and provide assistance and support to other Department staff. Contact hardware and software companies for assistance. Qualifications College Diploma in Computer Technology and 4 to 5 years related experience; an equivalent combination of education and experience may also be considered;

Knowledge of telecommunication systems, including analog, digital, and VoIP. Knowledge of Mitel, Avaya, and/or FortiVoice telephony systems preferred;

Knowledge of computer (desktop/server) hardware, software, networking, and peripherals in multi-user/LAN/WAN environments such as, Linux, Microsoft Windows Server, MacOS and procedures such as system programming, routers, network switches, firewalls, server management, back-up methodologies, and network usage;

Knowledge of hardware, communications and software concepts for a full range of computer configurations from, client/server to desktops,

Knowledge of Network protocols and services (e.g. TCP/IP, SIP, DNS, DHCP, SaaS, IaaS, and other cloud services);

Knowledge of relevant Board policies and procedures;

Technical skills to provide assistance to users on the network and server functions;

Written communications skills for structured documentation of the total network, file servers and operating systems;

Interpersonal and communication skills to exchange and clarify information, and the ability to understand and respond to inquiries.

Ability to use tact and diplomacy when dealing with Board Personnel, cabling consultants and companies; organization and time management skills to prioritize work/projects and manage multiple priorities and concurrent demands;

Analytical skills for troubleshooting, identifying and solve networking, cabling and computer software/hardware problems;

Listening skills to identify problems and provide support on site or on the telephone;

Demonstrates initiative and judgment skills when making decisions on corrective action or when troubleshooting issues;

Research skills to locate resources and information, review vendor documentation, to conduct internet searches and evaluate software.

Ability to learn new materials and technology without instruction.

Ability to work independently, with minimal supervision.

Access to reliable transportation for traveling to schools/administrative sites as required Application Process Applications will be

considered in accordance with the ESP Collective Agreement, in the following

order:

1. Applications

from Regular full-time and part-time employees within ESP bargaining unit are

given first consideration. (Internal Posting)

2. Applications

from term and casual employees within ESP bargaining unit are given 2nd consideration. (External Posting)

3. Applications

from External candidates (including Board employees that do not belong to this

bargaining unit) will be considered only if applications from 1 & 2 have

been exhausted.If you are a Regular part-time ESP member and also on the ESP Casual List, you will see both postings. However, you must apply to the "Internal" Job posting in order to be given 1st consideration. The Ottawa-Carleton District School Board uses Apply to Education (ATE) to manage applications for job competitions. OCDSB employees can apply to this job posting using their existing ATE account. Please ensure your resume is in the Board approved format before submitting your application.If you are not

a Board employee and do not have an existing ATE account , you will be asked to create one at https://ocdsb.simplication.com . Choose Job Category 'ECE, EA and Support Staff'. Once you have created your account, you must then search for the job posting at OCDSB, Hit Apply, and upload your resume. Personal information is

collected pursuant to the Education Act and will be used to determine the

eligibility for employment with the OCDSB. Questions about this collection

should be directed to the Manager, Human Resources, 133 Greenbank Road, Nepean,

Ontario K2H 6L3.

OCDSB employees serve students, colleagues, families and community partners. We invite people of all abilities, orientations, faiths, ethnicities, races, genders and ages to join us as we create learning and working spaces that honour the unceded and unsurrendered land of the Algonquin people, and respect, value and increasingly reflect the diversity of Ottawa. Your lived experience is an essential contribution to deliver the education every student deserves with dignity. If you require accommodations at any point in the selection process, please send an email to hrcompetitions@ocdsb.ca at any time. EDUCATING FOR SUCCESS - BUILDING BRIGHTER FUTURES TOGETHER