Infrastructure Services Specialist - Term

Learning Technologies DepartmentCOMP # 3731644

Non-Affiliated Level 4

Under the direction of the Infrastructure Architect, the Infrastructure Service Specialist plays a crucial role in the development, implementation, and management of critical IT infrastructure components. This position collaborates closely with Learning Technologies staff to ensure seamless operations across LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory. The successful candidate will liaise with vendors, troubleshoot network issues, and contribute to ongoing enhancements. Flexibility to work evenings and weekends as needed is essential.

Responsibilities will include (but not limited to):

Collaborate with cross-functional teams to plan, design, and execute data, voice, and video network upgrades.

Engage with clients, vendors, and carriers to optimize network performance and ensure seamless implementations.

Administer all LAN/WAN-related network services, including validating and implementing software and hardware upgrades.

Troubleshoot and resolve performance and connectivity issues, providing recommendations for improvements.

Implement network security policies and procedures, safeguarding critical assets.

Maintain Next Generation Firewalls (NGFW) to protect against threats.

Oversee LAN/WAN security, antivirus, and spam control measures.

Establish and manage backup, version control, and viral defense systems.

Stay informed about security updates, patches, and preventive measures through monitoring security bulletins.

Conduct intrusion detection analysis and provide practical solutions for cyber incidents.

Recommend security enhancements to fortify the network infrastructure.

Collaborate on the design and implementation of Azure Active Directory Domains.

Administer Azure and Active Directory, streamlining processes through automation.

Manage Windows servers, ensuring proper documentation, backup configurations, and system performance monitoring.

Monitor system availability and synchronize user accounts across multiple Cloud computing platforms.

Qualifications:

3 year Community College in a related field

5 year of related experience

Proven experience in LAN/WAN, Wireless Infrastructure, and Security Management Systems.

Familiarity with Azure Active Directory and Windows server administration

Good knowledge of Business Productivity Software, Database Software, Database Reporting Software and Scripting Languages for automation

Experience with project management

Ability to work independently and as part of a team

Excellent analytical, quantitative and problem-solving abilities

Excellent organizational, interpersonal and communication skills

Valid Ontario Drivers G License with regular access to a vehicle

Individuals who possess an equivalent combination of education and experience may also be considered

This is a full time temporary position. The anticipated start date of this position is as soon as the interview process is complete with an anticipated end date of August 30, 2024. The annual salary range of $81,639 - $88,555..

How to Apply: Applicants are required to apply through ApplytoEducation (ATE) and ensure a cover letter and resume are included in the ATE profile. Interested applicants must submit their application by no later than 5:00 pm on May 1, 2024.

The OCSB adheres to equitable hiring, employment and promotion practices and is committed to an inclusive workforce that reflects the diversity of our students. We encourage applications from Indigenous peoples, racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as others who may contribute to the further diversification of ideas.Interviews: We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. If selected for an interview, you will receive an email including the interview date/time, location and process details. Incomplete applications will not be considered. Applicants are encouraged to check their spam folder for correspondence.About the Ottawa Catholic School BoardThe Ottawa Catholic School Board (OCSB) is located in Ottawa, Ontario. As Canadas capital city, Ottawa ranks among the world's most desirable cities to call home. We have a small-town feel with a big-city presence and a population of just over a million people.

The OCSB proudly serves over 48,000 students in 89 schools. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students' lives.The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishinabek Peoples. We extend our respect to all First Nations, Inuit and Mtis Peoples for their valuable past and present contributions to this land.

Pursuant to the Accessibility for Ontarians with Disabilities Act, (AODA), if you require accommodations at any time throughout the application process, please contact Tessa Shewen in the Human Resources Department via email at tessa.shewen@ocsb.ca prior to the posting closing date so that appropriate arrangements can be made.

Information Collection Authorization: In accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Protection of Health Information Protection Act. This information is collected under the legal authority of Section 265(1)(d) of the Education Act as amended, and may be used as necessary for some or all of the following principal administrative purposes related to: The Ottawa Catholic School Boards operation, school programs and educational services, student records, and Ministries of the Government of Ontario. The Boards Notice of Collection Use and Disclosure & the Protection of Privacy Policy support document entitled Privacy and Information Management of Personal Information may be viewed on the Boards website at www.ocsb.ca. Please contact your school Principal with questions, and/or the Privacy Officer, Ottawa Catholic School Board, 570 West Hunt Club Road, Nepean, ON K2G 3R4. Phone: 613-224-2222 | info@ocsb.ca