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Job Type: 
Full Time
Employment length: 
Language requirements: 
Education requirements: 
Secondary (high) school graduation certificate
Job experience: 
1 year to less than 2 years
Job industry: 
Job Location: 




Non-Union Level 5 $107,074 - $128,481 Our Vision

At the Toronto Catholic District School Board, we transform the world through witness, faith, innovation and action. Servant-leadership that is visionary, empowering and inclusive is a fundamental characteristic of our Board. We seek colleagues who demonstrate a powerful personal mission and commitment through action to these principles. We are committed to fairly and objectively recruiting and selecting leaders and staff who are excellent role models, visionary and innovative, student-focused, committed to diversity, inclusion and equity and are also collaborative in building a Catholic community. CRITERIA FOR AN INTERVIEW: A degree from a recognized university in Engineering, Building Sciences Technology or Business

Minimum seven (7) years of progressive experience in managing cross-functional teams or large scale projects, and influencing senior-level management and key stakeholders along with experience in a highly consultative and unionized environment

Excellent business analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding environment

Ability to develop and implement business plans and ensure successful tactical implementation of these plans

Foster effective and accountable work relationships within a dynamic environment to meet overall objectives

Position requires tact and diplomacy in interaction with all stakeholders

Effective leadership, people management skills

Excellent verbal and written communication skills

Membership in the ABPMP (Association of Business Process Management International) or related designation would be an asset


Reporting to and under the direction of the Superintendent of Environmental Support Services, the Senior Coordinator of Innovation and Service Delivery will be responsible for redefining the delivery of the Operations and Maintenance services, by ensuring that systems and processes are in place to meet service objectives and providing a safe and efficient environment for students and staff. The role will create efficiency, improve effectiveness, responsiveness, lead the integration of new technologies, initiate investment/training for staff, and establish benchmarking. Duties and responsibilities include but are not limited to the following: Responsible for performing complex management analysis, research, and project and/or program coordination, development, and implementation in support of the Environmental Support Services department within the Boards Strategic Plan

Oversee strategic planning, performance measurements, policy documentation, organizational development

Establish and benchmark performance and cost measures; review and analyze departmental budgets and strategic plans; participate in departmental reviews and work sessions/meetings as needed; respond to inquiries related to performance or efficiency needs, challenges, and/or opportunities

Conduct analytical activities related to performance or operational efficiencies, which includes: research and analysis of operational, fiscal, and other data for applicable processes; identify and implement process improvements that result in measurable increases in value or efficiency

Review overall Operations and Maintenance performance plan and reporting, which includes: timely and accurate submission of plans; preparation of key indicator reports for the Superintendent ESS

Develop metrics and indicators to evaluate performance and cost measures; review, update, and analyze measures for consistency and applicability

Develop and recommend policies, procedures, guidelines' and business processes for Operations and Maintenance Services

Perform special studies; provide guidance and recommendations to Superintendent ESS to ensure organizational sustainability and maximize organizational efficiency, effectiveness, and performance

Recommend cost-effective decisions and actions; providing the Superintendent ESS with accurate and timely information to support decision-making and policy direction

Identify strategic resources both internal and external to help others succeed; provide collaborative support to promote and encourage innovations or improvements, explore new ideas, or implement best practices; provide strategic support and technical assistance to the management staff within the Operations and Maintenance division

Oversee Central Support Operations portfolio which includes environmental and waste services, overall system security energy management

Develop, update and maintain Standard Operating Procedures (SOP) for Maintenance, Operations and Central Services areas including safety documentation, training material

Develop standard quality systems to further improve processes in all aspects of ESS division

Any other duties as assigned or required Diversity and Inclusion

Consistent with the TCDSBs Employment Equity policy and Multi-Year Strategic Plan, the TCDSB is strongly committed to fostering and creating a diverse and inclusive workplace that reflects the stakeholders and communities we serve. As such, we welcome and encourage applications from candidates who self-identify as visible minorities, persons with disabilities, aboriginal peoples and women. You are invited to voluntarily indicate if you identify as one or more of the aforementioned communities. This information will be kept confidential.

Barrier-Free Recruitment and Selection

TCDSB embraces the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and as such, is committed to creating an inclusive, barrier-free recruitment and selection process. Please inform the Human Resources department at the time of your application of any requirement for an accommodation. The need for documentation to support the accommodation will be requested as required prior to the implementation of any accommodation measures.

Interested applicants are asked to submit a completed rsum, cover letter, and any related educational documents, and reference letters, no later than Friday, November 5, 2021. Failure to complete a full package may impact your eligibility for an interview.Applications are to be submitted online through ApplyToEducation.We thank all applicants, however, only those selected for further consideration will be contacted. Please note, candidates selected for an interview will be required to provide original applicable education documents.